Overview

In any case, our policy is customer-focused, and we always pursue increasing customer satisfaction.

During the packaging and loading of the product, the buyer’s supervisor must be present and the supervisor’s approval must be received before shipping.

Refund and returns

If the customer received the product and the defective was from the seller’s side, the product will be returned unconditionally, and the replacement product will be sent again. Just enough that send us an email at support@i-stone.org and send your item.

Need help?

Contact us at info@i-stone.org for questions related to refunds and returns.